Privacy Policy

Based on the understanding that it is an important social responsibility for an enterprise to observe Personal Information Protection Laws and regulations and to appropriately handle individual pieces of information such as the name, address, telephone number and e-mail address related to a customer that may allow the customer or persons related to him or her to be identified (hereinafter referred to as personal information), COMCO CORPORATION and its group companies (hereinafter referred to as our company) has established its privacy policy as follows:

Acquisition of personal information

When acquiring personal information, our company will clearly state the purpose it will be used for, acquire it only to the extent necessary and through the use of legal and fair means.

Handling of personal information

1) Use of personal information only for the purpose it was acquired for

Our company will not use the personal information acquired beyond the scope of the purpose for which it was acquired without the consent of the person himself or herself.
Our company uses the personal information acquired for the purposes described below only:
  1. To present marketing information of the products and services our company provides
  2. To conduct questionnaire surveys to aid planning or developing a product or improving customer satisfaction
  3. To allow activities, necessary to address inquiries from a customer or provide a customer with services, to be conducted quickly
  4. For another purpose of utilization clearly stated at the time of acquiring the personal information
  5. To comply with laws and regulations or notifications and guidance given by the administrative authorities

2) Provision of personal information to a third party

Our company does not provide any third party with the personal information it has acquired without the consent of the person himself or herself with the exception of cases provided in Item 5 above.
However, our company may provide entrusted contractors with personal information within the limits necessary for our company to achieve the purpose of use of the personal information.
In these cases also, our company requires entrusted contractors to treat the personal information provided with the confidentiality required by our company policies.

3) Appropriate management of personal information

Our company takes appropriate measures to prevent illegal access to, loss, destruction, falsification, leak and the like of personal information.
Our company educates employees in the appropriate treatment of personal information by regularly conducted formal training.


You can ask us to disclose the personal information related to you that our company has in accordance with the procedure stipulated by our company.
If you desire such disclosure, please inquire at the contact below.
The contact will give you the procedure for disclosure.
The contact below will also accept inquiries and requests about personal information including requests for the correction, suspension of use, or deletion of your personal information.
In all case, our company will respond appropriately in accordance with the spirit of the Personal Information Protection Law.

Our contact for inquiries from customers on the handling of personal information

Business Management Headquarters
92 Matsuba, Takaoka-cho, Toyota City, Aichi Prefecture, 473-0933 Japan
Tel 0565-51-1113 Fax 0565-51-1030
Open from 9:00 – 18:00
(except on days where our company is closed)

Observance of laws and regulations and improvements in the handling of personal information

Our company will observe the laws and regulations, notifications, and other rules regarding the protection of personal information and continue making improvements so that personal information is handled appropriately.
Such improvements will be incorporated into this basic policy from time to time.